Documents
| government_breaches_guidance.pdf |
| bt_fined_by_ofcom_for_ee_dq_overcharge.pdf |
| more_truecall.pdf |
| unfair_telecoms_league_table_2019_20v2.pdf |
| nrofcomloypen.pdf |
| po_fined.pdf |
| whirlpool.pdf |
| fairer_2020.pdf |
| hosp0872nr.pdf |
| how_to_stop_nuisance_calls.pdf |
| response_to_trialling_consumer_remedies.pdf |
| icss11_response.pdf |
| cold_call.pdf |
| bba_cop_2019.pdf |
| unfair_telecoms_league_table_2019_20.pdf |
| response_to_reforming_consumer_advocacy_in_telecoms.pdf |
| shut_down_of_rip-off_call_connection_services.pdf |
| consumer_green_paper_consultation_response.pdf |
| new_champion.pdf |
| upcoming_070_call_charge_changes.pdf |
| helplines_list_september_2019.pdf |
| telephone_booking_and_ordering_fees.pdf |
| open_message_to_margot_james_mp_-_dealing_with_nuisance_calls.pdf |
| the_truecall_approach.pdf |
| dont_open_the_door.pdf |
| cenc_3d.pdf |
| briefing_-_ending_cold_calling.pdf |
| our_three_demands.pdf |
| the_campaign_to_end_nuisance_calls.pdf |
| payment_lines_-_jul_2019.pdf |
| payment_lines__old__-_jul_2019.pdf |
| now_is_the_time_to_stop_using_084_and_087_telephone_numbers.pdf |
| easy_switch_nr.pdf |
| response_to_first_consultation_-_future_of_telephone_numbers.pdf |
| fairnessbr.pdf |
| ofcom_fair_nr.pdf |
| psa_icss_consresp.pdf |
| response_to_first_consultation_-__future_of_interconnection_and_call_termination.pdf |
| response_to_first_consultation_-_promoting_trust_in_telephone_numbers.pdf |
| hmrc_stops_using_cli.pdf |
| 101_charge_to_be_axed.pdf |
| phone-paid_subscriptions_consulatiation_response.pdf |
| ofcom_misses.pdf |
| eucallcap.pdf |
| the_campaign_to_make_101_calls_free_to_caller.pdf |
| making_101_free-to-caller_-_developments.pdf |
| 101_alternatives.pdf |
| 101_background.pdf |
| payment_lines_-_may_2019.pdf |
| we_support_calls_to_make_101_free-to-caller.pdf |
| to_fpa.pdf |
| nc_briefing_om.pdf |
| unfair_telecoms_league_table_2018_9_v4.pdf |
| zen_billing_error.pdf |
| darren_cooke_response.pdf |
| swerve.pdf |
| reply_to_nicola_parish.pdf |
| payment_lines_-_jan_2019.pdf |
| repair_charges_-_open_message.pdf |
| unfair_telecoms_league_table_2018_9_v3.pdf |
| review_of_2018.pdf |
| so_called_bans.pdf |
| response_to_ico_call_for_views.pdf |
| icss_victory.pdf |
| pressing_on.pdf |
| the_ineffective_tweaks.pdf |
| helplines_list_december_2018.pdf |
| hoc_ban_pen_cc_si_debate.pdf |
| dq_progress.pdf |
| parliamenary_briefing_-_banning_pensions_cold_calling.pdf |
| hol_pen_cc_ban_si_debate.pdf |
| dlnc.pdf |
| response_to_mobile_handset_consultation.pdf |
| pensions_cold_calling_-_no_ban.pdf |
| further_dq_response.pdf |
| phone-paid_subscription_services_response.pdf |
| contract_notifications_response.pdf |
| payment_lines_-_oct_2018.pdf |
| 07012.pdf |
| mobile_charges__e.g._handsets__must_be_unbundled.pdf |
| ddcms_om_collection.pdf |
| nr_end_the_blight.pdf |
| icss_consultation_response.pdf |
| om_margot_james_180912.pdf |
| nc180908_br.pdf |
| dq_resp.pdf |
| rogue_directors.pdf |
| bpcc_response.pdf |
| end_of_hosptial_bedside_phone_ripoff.pdf |
| the_fca_and_banning_cold_calling.pdf |
| pcc_news_release.pdf |
| pcc_briefing.pdf |
| unfair_telecoms_league_table_2018_9_v2.pdf |
| payment_lines_-_jul_2018.pdf |
| insanity_2018.pdf |
| yyccr.pdf |
| dq_briefing_2018.pdf |
| no_cmc_cold_calling_ban.pdf |
| unfair_telecoms_league_table_2018_9.pdf |
| guide_to_the_fgca.pdf |
| notes_on_banning_cold_calling.pdf |
| fgcb_report_stage__24_apr__briefing.pdf |
| switch_your_broadband_–_and_lose_your_service.pdf |
| rip-off_call_connection_services_-_yy.pdf |
| nhs_list_for_mail.pdf |
| bt_landline-only_customers.pdf |
| fgcb_report_stage__27_mar__mp_briefing.pdf |
| fgcb_report_stage_mp_briefing.pdf |
| rip-off_emergency_and_out-of-hours_la_numbers.pdf |
| the_lesson_from_sir_greg.pdf |
| greg_knight_mp.pdf |
| another_ico_failure.pdf |
| debate_on_banning_cmc_cold_calling.pdf |
| holmes_vs_fca.pdf |
| banning_cold_calling_through_the_terms_of_the_financial_guidance_and_claims_bill.pdf |
| fca_vs_ico_nr.pdf |
| dwp_freephone_summary_-_updated_180116.pdf |
| fgcb_-_parliamentary_briefing_v2.pdf |
| fgcb_-_parliamentary_briefing.pdf |
| fca_response_2018.pdf |
| thoughts_for_the_approaching_2018.pdf |
| unfair_telecoms_league_table_2017_8__dec_.pdf |
| dwp_freephone_summary.pdf |
| myhnt_ripoff.pdf |
| comments_on_the_wright_stuff_discussion.pdf |
| dwp_freephone_helplines_work_outstanding.pdf |
| open_message_to_sir_david_amess_mp.pdf |
| ofcom_to_end_scams_on_070_numbers.pdf |
| ticketing_ripoff_supplement.pdf |
| ticketing_ripoff.pdf |
| unfair_telecoms_league_table_2017_8__nov_.pdf |
| prohibiting_telephone_cold_calling_in_the_financial_services_sector.pdf |
| payment_lines_-_nov_2017.pdf |
| do_you_trust_the_government_to_ban_cold_calling.pdf |
| fs_nc_action.pdf |
| bt_ripoff_ii.pdf |
| victory_in_the_house_of_lords.pdf |
| ncmr.pdf |
| nc_om.pdf |
| fsbill.pdf |
| cmbill.pdf |
| 55p_per_minute_charges_continue.pdf |
| ucarchive.pdf |
| universal_credit_helpline_the_issues_in_full.pdf |
| universal_credit_55ppm_telephone_helpline.pdf |
| stopping_nuisance_calls_by_effective_regulation.pdf |
| kpmg_misled_into_being_greedy_and_stupid.pdf |
| om_aq_uc_helpline.pdf |
| nuisance_calls___energy_efficiency_and_effective_regulation_of_marketing_activity.pdf |
| fair_pricing_for_mobile_phones.pdf |
| unfair_telecoms_league_table_2017_8.pdf |
| customer_service_rip-off.pdf |
| ccr_guidance_revs.pdf |
| fps_nr.pdf |
| preventing_nuisance_calls.pdf |
| tickets_for_yy.pdf |
| sts_nr.pdf |
| ba_does_a_u_turn.pdf |
| ba_continues.pdf |
| end_of_the_line_for_0500_numbers.pdf |
| british_airways_shuns_greed_and_foolishnes.pdf |
| insanity_2017.pdf |
| dqbr2.pdf |
| rob_live_br.pdf |
| bba_cop.pdf |
| another_scam_by_the_118_118__guys.pdf |
| 118_scam_story_kicks_off.pdf |
| payment_lines_-_may_2017.pdf |
| 070_numbers_used_for_hospital_bedside_phones_v2.pdf |
| 070_numbers_used_for_hospital_bedside_phones.pdf |
| bt_call_protect_-_after_three_months.pdf |
| dq_br.pdf |
| welcome_for_cruk.pdf |
| payment_lines_-_march_2017.pdf |
| bt_call_protect_blocks_real_hmrc_calls.pdf |
| saving_money_for_bt_landline-only_customers_-_now.pdf |
| ban_on_084_and_087_numbers.pdf |
| government_telecommunication_charges_bill_-_comments.pdf |
| 10mr_bill_briefing.pdf |
| bt_price_hike_2017.pdf |
| bt_has_the_answer.pdf |
| helplines_list_december_2016.pdf |
| insanity_2016.pdf |
| another_silly_meaningless_ban_cold_calling_proposal.pdf |
| cold_calling_and_brexit.pdf |
| banning_unsolicited_direct_marketing_telephone_calls.pdf |
| helplines_list_october_2016.pdf |
| unfair_telecoms_league_table.pdf |
| pl_and_flc_clubs_revisited.pdf |
| cab_continue_0844.pdf |
| benefits_telephony.pdf |
| call_back_scam_-_ofcom_statement_and_news_release.pdf |
| icss_research.pdf |
| icss_br.pdf |
| icss_cr.pdf |
| tcmr.pdf |
| gps_march_2016.pdf |
| understanding_the_real_dwp_and_bt_rip-off.pdf |
| ofcom_pm_review_response_1602.pdf |
| dcms_consultation_response_1602.pdf |
| dialling_the_wrong_number.pdf |
| gps_january_2016.pdf |
| evening_standard.pdf |
| good_and_bad_action_on_nuisance_calls.pdf |
| om_nuisance_calls.pdf |
| current_call_costs.pdf |
| helplines_list_nov_2015.pdf |
| santa_misusing_a_0845_number.pdf |
| use_of_numbers.pdf |
| insanity.pdf |
| gps_october_2015.pdf |
| asa_letter_-_call_charges.pdf |
| reg_fail.pdf |
| end_to_cold_calling.pdf |
| network_access_charge_increase.pdf |
| helplines_list_sep_2015.pdf |
| la_admit.pdf |
| helplines_list_aug_2015.pdf |
| nhs_england_gp_websites.pdf |
| bbc_ni_ripoff.pdf |
| cmc_charter.pdf |
| govt_finally_starts_to_act.pdf |
| co_nr_150711.pdf |
| bbc_breaching_the_broadcasting_code.pdf |
| ftc_victory.pdf |
| sc_interesting_numbers_v4.pdf |
| nhs_gp_websites_to_show_telephone_service_charge.pdf |
| clear_call_rates_wed_1_july.pdf |
| open_message_to_dr_geddes.pdf |
| sunday_morning_live.pdf |
| which_nuisance_telephone_misses_the_point.pdf |
| gp_service_charge.pdf |
| sc_interesting_numbers_v3.pdf |
| payment_lines_-_may_2015.pdf |
| helplines_update.pdf |
| sc_interesting_numbers_v2.pdf |
| car_insurance_telephone_numbers.pdf |
| ca_continues.pdf |
| bournemouth_open_message.pdf |
| gps_nr_150424.pdf |
| who_will_save_us.pdf |
| helplines_2.pdf |
| helplines_with_supp.pdf |
| end_mobile_premiums.pdf |
| gp_rates_to_increase.pdf |
| new_year_2015.pdf |
| reaction_to_which_nuisance_calls_task_force_report.pdf |
| ncnr.pdf |
| dcms_nuisance_calls_cons_resp.pdf |
| forwards_and_sideways.pdf |
| notspots_response.pdf |
| payment_lines.pdf |
| section_128_notification_issued_to_mkd_holdings.pdf |
| silent_calls_joint_closure_statement.pdf |
| broadcasters.pdf |
| bbc_local_radio.pdf |
| bbc_local_radio_v1.pdf |
| welcome_truecall.pdf |
| normal_call_cost_vs_number_crunching_v2.pdf |
| right_plan_hidden.pdf |
| nhs_bodies_-_aug_2014.pdf |
| hmg_guidance_annotated.pdf |
| cmo_u-turn.pdf |
| bad_vs_good.pdf |
| traders_in_breach_14_june_2014.pdf |
| end_of_084_nr.pdf |
| tib2_nr.pdf |
| central_gov.pdf |
| nhs24nr.pdf |
| banks_to_end_rip-off.pdf |
| sp_140413_nc.pdf |
| sp_140413_ucas.pdf |
| nuisance_calls_action_plan.pdf |
| gps140130.pdf |
| ncbrief.pdf |
| lab9.pdf |
| culture_media_and_sport_inquiry_into_nuisance_telephone_calls_and_text_messages_2.pdf |
| culture_media_and_sport_inquiry_into_nuisance_telephone_calls_and_text_messages.pdf |
| caguidance.pdf |
| ncservices.pdf |
| rbs_switch.pdf |
| swwom.pdf |
| atom-084end.pdf |
| patients_empowered.pdf |
| nhse_vs_gpc.pdf |
| nhse_letters.pdf |
| nhse_letter.pdf |
| 084gps_-_the_end.pdf |
| nhs_gp_statement.pdf |
| endallcostlycalls.pdf |
| bt_capitalises.pdf |
| hackney_gazette.pdf |
| bt_ripoff.pdf |
| pacmr2.pdf |
| pacb.pdf |
| pacmr.pdf |
| choices_mr.pdf |
| call_to_sse_19_aug_2013_1130.mp3 |
| completing.pdf |
| dcrd.pdf |
| nuisance_calls_chat.pdf |
| dcms_plan.pdf |
| nhsd_111.pdf |
| amended_regulations.pdf |
| nao3.pdf |
| nao2.pdf |
| nao1.pdf |
| 084hospitals.pdf |
| cmsc_130711.pdf |
| nuisance_calls_-_update.pdf |
| widde.pdf |
| the_call_centre.pdf |
| respond_to_ofcom.pdf |
| ofcom-simplifying-non-geo-numbers-response.pdf |
| slsupapr.pdf |
| gms29b.pdf |
| ssl.pdf |
| daisy_statement_of_compliance_feb_2012.pdf |
| hmrc_0845_vs_03.pdf |
| nhs_bodies_using_084_telephone_numbers.pdf |
| nuisance_calls_-_outline_proposal.pdf |
| nuisance_calls_-_open_message.pdf |
| nuisance_calls_-_other_campaigners.pdf |
| nuisance_calls_-_media_release_and_parliamentary_briefing.pdf |
| draft_mr.pdf |
| oh_dear_pudsey.pdf |
| two_new_cases.pdf |
| dwp_ripoff.pdf |
| pudsey2.pdf |
| km_image.pdf |
| sutton_cox.pdf |
| kent_mr.pdf |
| email_7sep12_kent.pdf |
| surgery_line_on_concurrent_geo.pdf |
| ofcom084letter.pdf |
| kent_april.pdf |
| bigq_graphic.jpg |
NHS Call Charges Analysis
| evidence-of-call-charges.pdf |
| call-charges-exhibits.pdf |
Media
| observer_200531.pdf |
| sunday_mirror_200112.pdf |
| times_191026.pdf |
| observer_190901.pdf |
| star_190901.pdf |
| northwich_guardian_190808.pdf |
| sunday_express_190512.pdf |
| telegraph_190501.pdf |
| the_sun_190120.pdf |
| mos181209.pdf |
| people_181202.pdf |
| daily_mail_181129.pdf |
| telegraph_180817.pdf |
| observer_180715.pdf |
| the_times_180505.pdf |
| star_180211.pdf |
| sun_171007.pdf |
| sunday_mirror_170924.pdf |
| the_sun_170514b.pdf |
| the_sun_170514a.pdf |
| star170206.pdf |
| smos_160918.pdf |
| the_times_10_aug_2016.pdf |
| sun_160529.pdf |
| mirror_150724.pdf |
| premium_rate_government_calls_win.pdf |
| ministers_in_phone_fees_blitz.pdf |
| citizens_badvice.pdf |
| citizens_follow_advice.pdf |
| st141214.pdf |
| the_sun_140907.pdf |
| sunday_people_140914.pdf |
| sunday_post_140309.pdf |
| press_release_rbs_and_natwest_cheaper_to_call_29_november_2013.pdf |
| dialight_robbery.pdf |
| km131108.pdf |
| sunday_post_20_oct_2013.pdf |
| media_release_-_12_may_2012.pdf |
| sunday_post_annotated.pdf |
| sunday_post_2sep12.pdf |
| what_does_it_cost_to_call_a_nhs_gp_in_hertfordshire.pdf |
| sunday_post_130203.pdf |
| sunday_post_130217.pdf |
| reading_post_130227.pdf |
| wokingham_times_130227.pdf |
| farnham_diary.pdf |
| nr_hmrc_tt.pdf |
| migrate.pdf |
| sunday_mirror_june16.pdf |
| holdon.pdf |
| holdon2.pdf |
SNGN Briefings
| sngn_mr.pdf |
| sngn_top_50.pdf |
| sngn_sc_present.pdf |
| sngn_nhs_unbundled.pdf |
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| sorry.pdf |
