Current campaign topics include...

Effective action to stop and deal with nuisance calls
Proper regulation of rip-off "call connection services"
To end misuse of premum rate 084 and 087 numbers
Awareness of phone tariffs and rip-off penalty charges
Check our latest announcements

Campaigning work

The fair telecoms campaign continues its work on creating a fair relationship between consumers and providers in a regulated competitive market for telecoms services in the UK.

Current work includes:
  • promoting compliance with BEIS, FCA and PSA regulations banning usage of premium rate 084, 087, 09 and 118 numbers for most activities,
  • raising awareness of Ofcom's requirement to declare call charges alongside remaining 084, 087, 09 and 118 numbers,
  • expansion of premium rate regulation currently imposed on some ICSS providers to cover all such usage irrespective of prefix used,
  • abuse of those seeking help, by charities using premium rate 084 and 087 numbers,
  • unnecessary and "foolish" use of premium rate 084 and 087 numbers by various box offices and ticket agencies,
  • raising awareness that calls to ordinary landline and mobile numbers are best made using an inclusive call plan covering all such calls made,
  • introduction of regulations to prevent nuisance marketing calls being made in problem sectors, and especially financial services,​
  • cases of clearly improper use of 084 telephone numbers by NHS providers,
  • cleaning up the 070 range of numbers,
  • responding to industry consultations, e.g. Ofcom, BEIS, FCA, PSA, etc, where appropriate.​

Please browse the site for more information.

Feel free to contact us with comments, suggestions and questions.
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Amended: 2018-03-22