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NHS 0844/0845 numbers β€” Evidence of call charges updated

22/3/2013

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Our evidence of call charges has been brought up-to-date. It’s been over three months since we last looked, and there have been a few developments.

Orange Pay as you Go 0845 calls have gone up from 12 pence per minute to 40 pence per minute, and this brings them into line with 0844 calls. Orange Pay Monthly customers now pay 35 pence per minute for 0844 and 0845 calls — both these used to be a fraction over 12 pence per minute.

All Virgin Mobile customers now pay 41 pence per minute to ring 0844 and 0845 numbers. This is the highest rate of all the mobile operators.

The call set-up fees charged by four landline providers have risen by around half a penny. The penalty rate — that’s the rate for calls made outside of a plan — on a number of providers’ packages has gone up around half a penny per minute.
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