the fair telecoms campaign
  • Home
  • About
    • Aims
    • David Hickson
  • Issues
    • Service numbers (084, 087, 09 and 118) >
      • UK Calling >
        • UK Calling: Clear call rates
        • UK Calling: Free calls to freephone numbers
      • Consumer Contracts Regulations
      • Financial services basic rate calls
      • Public-sector 084 numbers
      • Ofcom - Simplifying non-geographic numbers
      • When are 084 calls more expensive than geographic rate?
    • Use of 084 numbers in the NHS >
      • Chronology
      • NHS England letter - Ban on 084 numbers
      • NHS 084 numbers - Evidence of call charges
      • Submit details of NHS GP with 084 number
    • Closure of 0500 range
    • ICSS
    • Nuisance calls
  • Blog
  • Media
    • Docs
    • News
    • TV
    • Radio
  • Supporters
    • Register your support
  • Links
  • Contact

NHS GPs using Daisy Surgery Line

28/4/2013

0 Comments

 
This briefing provides a contribution to what may be a running press story
Picture
daisy_surgery_line_in_the_news.pdf
File Size: 494 kb
File Type: pdf
Download File

0 Comments

Another victory - the campaign continues, encouraged

27/4/2013

0 Comments

 
NHS GPs using Surgery Line
The Daily Mail today announces that NHS England is starting to get to grips with the issue of GPs breaching their contracts by using 0844 numbers.
Picture
Click to read the news release issued prior to action by NHS England
We hope this will be the start of a long delayed effort to ensure that all GPs are swiftly moved to compliance, as well as simply preventing further breaches.
Picture
Click to read - Is this the end of premium rate lines to call your GP? NHS orders doctors to drop 40p a minute charges
Central Government
Picture
Click to view the announcement by HMRC to parliament
We are pleased to note that HMRC has begun the process of moving over from 0845 to 03 numbers by "the end of the summer".
This HMRC news release covers the first phase of this operation, which was completed on schedule.
Picture
Click to hear about the DWP statement
The DWP has declared that it will not be following what HMRC is doing. Whilst being fair to taxpayers, the government will still  impose charges on pensioners, job-seekers, the disabled and other benefit claimants.
Picture
Click to read our release on the DWP situation
Ofcom and the Big Question
Ofcom has now announced the details of the "unbundled tariff". We await the reaction that will follow when this is finally confirmed (following a necessary brief period of consultation).
We are pressing "The Big Question" to see if this will lead to companies abandoning the imposition of "Service Charges" or if they will be prepared to declare them.
Picture
Click to read about "The BIg Question" and the Ofcom measures that cause it to be posed
0 Comments

A New 0844 number for a group of GPs in Warrington

20/4/2013

0 Comments

 
Picture
A Group of NHS GP practices in Warrington will be adopting a 0844 telephone number on 22 April 2013
warrington.pdf
File Size: 591 kb
File Type: pdf
Download File

0 Comments

The Big Question for all 084 users

17/4/2013

0 Comments

 
Following the Ofcom announcement on Monday, we have launched The Big Question,
which we suggest be posed to all users of 084 numbers.
The Big Question: In light of the Ofcom announcement of 15 April 2013, if you are to continue imposing a “Service Charge” on callers by using 084 numbers, will you be declaring it now or wait to be told to do so?
Open the link to read the detail →
bigq.pdf
File Size: 543 kb
File Type: pdf
Download File

The following additional comments may be of value:
We understand that telephone companies need Ofcom to keep them honest, but believe that Government Departments, Businesses and Charities should be able to tell the truth for themselves, now that we all know what it is.

Ofcom has decided that the Service Charge component of the cost of calls to all 084 numbers will be retained. This represents between 2p and 7p per minute.

When all of the other issues surrounding the “Unbundled Tariff” have been resolved, a regulatory requirement for users to declare their Service Charge will come into effect. We ask “Why wait?”.

We urge our supporters and all customers, members, owners and shareholders of organisations using 0845, 0844 and numbers to ask them The Big Question now.

We will publish answers that are given. We invite journalists to make their own enquiries and will be pleased to provide information further to that provided in the detailed briefing.
0 Comments
    Please feel free to comment. We approve all comments before publishing.

    Archives

    October 2015
    August 2015
    July 2015
    April 2015
    March 2015
    February 2015
    January 2015
    December 2014
    November 2014
    October 2014
    September 2014
    August 2014
    July 2014
    June 2014
    May 2014
    February 2014
    January 2014
    December 2013
    November 2013
    October 2013
    August 2013
    July 2013
    June 2013
    May 2013
    April 2013
    March 2013
    February 2013
    January 2013
    December 2012
    November 2012
    October 2012
    September 2012
    May 2012

    Categories

    All
    Bbc
    Consumer Contracts Regulations
    Consumer Rights Directive
    Daisy Surgery Line
    Dwp
    Fair Telecoms News Releases
    FTC Big Question
    Hmrc
    John Healey MP
    NHS Bodies
    NHS England
    NHS GPs
    NHS Kent
    Nuisance Calls
    Ofcom Contract Price Increases
    Ofcom Nuisance Calls
    Ofcom Simplifying Non Geographic Numbers
    Parliament
    Radio
    Telephone Tax
    Television
    Tfl
    UK Calling

    RSS Feed

Powered by Create your own unique website with customizable templates.