The letter confirmed the overdue need to swiftly comply with the terms of the NHS/GP contract by ceasing use of 084 telephone numbers - a requirement which should have been met by 1 April 2011. It also required advice of the date by which compliance would be achieved.
Despite the fact that 12 months was granted for this work to be done initially (from 1 April 2010 to 1 April 2011), it should only take a few weeks, at the most.
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It may also be noted that NHS England has failed to advise the position regarding the timetable for compliance - as demanded to be provided to the Area Teams.
We believe that the fundamental principles of the NHS warrant support and clear enforcement action. We continue to assist NHS England by drawing attention to the issue and have offered such further assistance as may be valuable.