This week marked the conclusion of efforts working with NHS England to produce letters to Area Teams and to practices in breach of their contracts with a demand for action -
“Your Area Team will be in touch to understand your plans for swiftly moving away from the use of 084 numbers” is the conclusion of the message to practices.
Both the formal letter and the NHS England news release acknowledge the assistance provided by the fair telecoms campaign, especially with the busting of myths that have long been used to avoid the need for “reasonable steps” to be taken and to excuse improper action.
The news feed covers all publications, but the following are the key items for attention:
(click on the image to view)
“Your Area Team will be in touch to understand your plans for swiftly moving away from the use of 084 numbers” is the conclusion of the message to practices.
Both the formal letter and the NHS England news release acknowledge the assistance provided by the fair telecoms campaign, especially with the busting of myths that have long been used to avoid the need for “reasonable steps” to be taken and to excuse improper action.
The news feed covers all publications, but the following are the key items for attention:
(click on the image to view)
The actual letter from the two NHS England Directors to practices using 084 numbers. This document is a copy extracted from the full set of communications linked to from the NHS England media release.
Patients empowered … Our invitation and encouragement to affected patients and NHS supporters to print out a copy of the letter in support of their challenge to a non-compliant GP.
The end … A message to the Heads of Primary Care in the Area Teams in support of their efforts and listing one example of a GP in each area, to be used in monitoring their achievements.
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