DWP to retain 0845 numbers

18/3/2013

BBC Money Box today revealed that Iain Duncan Smith has confirmed, in a letter to John Healey MP, that DWP will be retaining 0845 numbers under the new arrangements shortly to be announced by Ofcom.

The picture is based on an Ofcom example of how Service Charges will be advised.

Listen to the item as broadcast

Click to read our news release

dwp_retains_0845.pdf
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2 Comments

N Maciver

28/4/2013 07:58:56 am

Any automated site - example call centres should be 0800 or 0500
(ie) no charge. This would stop overnight people being kept waiting
and charged for listening to nothing. Because the site would be charged for the call. Funny how money sharpens their minds !!!

tony687 link

22/6/2015 09:53:26 am

it is now possible to call the DWP on 03456088545 -
<a href="http://www.0345-numbers.uk/directory/dwp-benefit-centre-free-0345-telephone-numbers/">this is free from mobiles</a>

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DWP to retain 0845 numbers

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