The fair telecoms campaign proposes the answer to the failure of regulators to address the issue of nuisance telephone calls. The overwhelming majority of what we think of as “Nuisance Telephone Calls” are “illegal”.… |
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This briefing is issued to MPs and others, to provide an update on the position with public bodies using 084 telephone numbers.
We welcome all options offered to consumers to protect themselves against nuisance. We must not however see these as being the answer for those who are practising illegal activities.
This news release provides advance notice of the Ofcom announcement which is expected shortly. This will give the details and the implementation timetable for the "unbundled tariff".
The Ofcom "action plan" to deal with Silent Calls fails to address its unacceptable policy - which tolerates them!
The extracts from media coverage of this story, shown below, offer an encouraging sign of the message about the cost of calling 0845 numbers now being presented fairly.
Pending possible discussions with the NAO about the detail of its calculations, the following briefing has been issued to give additional information and some insight into the published figures. Whilst exceptional waiting times are unacceptable, the improper use of 0845 numbers is a quite sufficient issue of concern in itself.
We disagree with GPs, PCTs and others who argue that “patient choice” in the NHS includes the right to pay for improved access, so long as free access is available to those who cannot afford it.
Following sight of the Ofcom news release and coverage based on that, a further briefing has been issued.
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