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Following our announcement of the debate and the issuing of a briefing in this blog posting, the debate took place and the proceedings are recorded here.
This news release introduces the term "Telephone Tax", and explains how the Telephone Tax applies in relation to government policy and other activity.
Following research, as part of a (in)Action Plan, Ofcom again chooses not to use its powers, whilst claiming "Ofcom is using the full extent of its legal powers"
This is simply a reference to the Bill which will be required to implement the provisions of the EU Consumer Rights Directive, which we first covered here.
The Ofcom announcement, last Thursday, of a financial penalty being imposing on Talk Talk was entitled "Ofcom takes action against abandoned and silent calls". We challenge this statement by Ofcom, on the basis that it is not taking action, using its powers, in respect of all the other Silent Calls made, and reported to it, over the last 7 years.
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